November 25, 2024
Introduction
At Cybriv, we want you to be satisfied with the services we provide. This Refund Policy outlines the terms under which you may request a refund for the products and services we offer. By using our services, you agree to the terms outlined in this policy.
Eligibility for Refunds
You may be eligible for a refund under the following conditions:
Within 14 Days: Refunds are available within 14 days of purchase or service delivery.
Service Incompletion: If the service has not been fully delivered or executed as agreed.
Customer Dissatisfaction: If the work does not meet the specifications agreed upon and no resolution is reached.
How to Request a Refund
To request a refund, please contact us at cybrivco@gmail.com with the following information:
Your name and contact information.
The service/product you purchased.
A brief explanation of why you are requesting a refund
Our team will review your request and get back to you within 5-7 business days.
Refund Processing
Once your refund request is approved, we will process it within 5-7 business days. The refund will be issued to the original payment method used during the purchase.
Non-Refundable Services
Refunds may not apply in the following cases:
If the service has been substantially completed or delivered.
If you’ve provided insufficient information or feedback needed to complete the service.
If the project has been delayed due to reasons beyond our control.
Changes to This Policy
We may update this Refund Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we encourage you to review it periodically.